Terms and Conditions for Lunar Creations
By using the services of Lunar Creations, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.
1. Agreement Overview
These Terms and Conditions govern the relationship between you ("Client" or "You") and Lunar Creations ("We," "Us," or "Our") regarding the website development, digital marketing, and social media management services we provide. By signing a contract with us, you agree to abide by these terms.
2. Service Scope
Lunar Creations will provide digital services as described in the project proposal or contract. Our services may include website development, digital marketing strategies, social media management, and other agreed-upon services.
3. Payment Terms
Deposit: A deposit of 60% of the total project cost is required upon signing the contract to initiate the project. The deposit is non-refundable once work has commenced.
Remaining Balance: The remaining 40% balance is due one week after the completion of the project and delivery of the final product.
Payments can be made via bank transfer, credit card, or any other payment methods specified in the contract.
4. Project Timeline
We aim to complete all projects within the specified timeline outlined in the contract. However, delays caused by client-side changes or feedback may result in an extended timeline. Lunar Creations will communicate any delays or modifications to the schedule.
5. Client Responsibilities
Content & Materials: The Client is responsible for providing all necessary content, including but not limited to text, images, and branding materials, in a timely manner.
Feedback & Approval: The Client agrees to review and provide feedback promptly during the design and development process. Delays in feedback may result in project delays.
Legal Compliance: The Client is responsible for ensuring that all content provided complies with applicable laws and does not infringe upon third-party rights.
6. Intellectual Property
Ownership: Upon full payment, the Client will own the rights to the final design, including the website and associated assets. Lunar Creations retains the right to use project work for promotional purposes in portfolios or case studies.
License: If third-party materials (such as stock images or software) are used in the project, the Client will be granted a license to use these materials, subject to the licensing agreement.
7. Revisions
We offer a specified number of revisions for each project, as detailed in the contract. Additional revisions outside the scope of the contract may incur extra charges.
8. Confidentiality
Both parties agree to keep any confidential information shared during the course of the project confidential. This includes proprietary business data, trade secrets, and any other sensitive information.
9. Cancellations and Refunds
Project Cancellations: If the Client decides to cancel the project after work has begun, the 60% deposit will not be refunded.
Refunds: Refunds for work completed are not typically provided, but we will work to resolve any issues or concerns with the project as per the agreement.
10. Liability
Lunar Creations will provide services to the best of our ability but will not be held liable for any damages, losses, or legal issues arising from the use of our services. We are not responsible for any downtime, security breaches, or third-party errors that may affect the client’s website or marketing campaigns.
11. Third-Party Services
In some cases, we may recommend or integrate third-party services, such as hosting providers, email services, or payment gateways. These services are subject to their own terms and conditions, and the Client agrees to abide by them.
12. Termination of Contract
Either party may terminate the agreement at any time with written notice. In the event of termination, the Client is responsible for payment for all services rendered up until the termination date, and no refunds will be provided.
13. Indemnification
The Client agrees to indemnify and hold harmless Lunar Creations, its employees, and agents from any claims, losses, damages, or legal fees arising from the use of the services, including but not limited to intellectual property infringement, defamation, or violation of any laws.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be resolved in the appropriate courts of [Your Jurisdiction].
15. Modifications
Lunar Creations reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is the Client's responsibility to review the terms regularly.
16. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Lunar Creations
Email: lunarcreations254@gmail.com
Phone: 0110486677
By signing a contract with Lunar Creations, you acknowledge that you have read, understood, and agree to the terms outlined in this document.
This Terms and Conditions document was last updated on 1st January 2025.
- All our contractual relations will be governed exclusively by Kenyan Law.
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